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A2Z Gunworks LLC is located in Lawton, Oklahoma. We hold an 07 Federal Firearms License (FFL) and are able to accept firearms from anywhere in the United States including Alaska and Hawaii. All received transfers for firearms are subject to a $20.00 service fee. Buyers must perform a background check before receiving firearms. A Copy of our FFL is available upon request! We can ship to virtually any address within the 50 States. We do not ship internationally. Some items are not legal in some States. We will not ship those items to those states and is up to the customer to know their state and local laws. Orders shipping to a location other than the credit card holders billing address requires verification for the credit card provider. This is to prevent fraud. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Firearms and Firearm Receivers must ship to a licensed FFL Dealer in your state. There are no exceptions on firearms purchases from us. Please read the shipping instructions below. Before you ship your firearm or parts please fill out our WORK ORDER request!! We will then return a detailed estimate with accurate pricing. Make a copy of the provided estimate or invoice for your records and include another copy in the package you are sending. We will contact you when we receive your shipment and go over the work to be completed. If shipping your firearm disassembled we do not need any parts (springs, pins, detents etc.) that are not to be coated. Payment is not due until the project is complete. You are more than welcome to pay in advance. You are also welcome to send a money order or cashiers check (please make out to A2Z Gunworks LLC and allow 2 weeks for the check to clear). Once the payment has been received we will ship your items back to the address from which you shipped them from. There is no FFL needed on your end. If you choose to pay by credit card, we will invoice you VIA E-mail or we can take your CC payment over the phone. Long guns, Rifles, Shotguns, AR/AK’s (rifle registered) can be shipped USPS from “PRIVATE PERSON” to our FFL VIA ground shipping with Signature Required. Please include a copy of your Drivers License and our estimate/invoice inside the box with a (customer supplied) return shipping label. Long guns, Rifles, Shotguns, AR/AK’s (rifle registered) can be shipped USPS from “FFL to FFL” VIA ground shipping with Signature Required. Please include a copy of the registered owners Drivers License, our estimate/invoice, and the shippers FFL with (customer supplied) return shipping label. Handguns, (AR-Pistols), Serialized Frame only, for “PRIVATE PERSON” will need to be shipped through a private carrier such as: UPS, FedEx, etc. Unless you’re using an FFL to ship your project, you can ship to us directly by using UPS or FedEx ground with signature required. Please include a copy of your Drivers License, and our estimate/invoice inside the box with a (customer supplied) return shipping label. Handguns, (AR-Pistols), Serialized Frame only, “FFL to FFL” shipping must go UPS, FedEX ground with signature required. Please include a copy of the registered owners Drivers License, our estimate/invoice, and the shippers FFL with (customer supplied) return shipping label. It is your responsibility to comply with all federal and state firearms laws and shipping company policies when sending firearms. Please check your local laws prior to shipping. This only applies to parts designated as a “firearm” or when sending a complete firearm. Customer is responsible for shipping costs to and from A2Z Gunworks LLC! RETURN POLICY If you are not entirely satisfied with your purchase, we're here to help. Please read the guidelines below for our return policies and procedures. GENERAL POLICY All items returned must be in new, unused condition including all packaging contents. A 10% restocking fee applies to orders being returned to the original payment method. Original shipping charges are non-refundable and returnee is responsible for return shipping. We do not accept returns on used, blemished (purchased as blem), or custom engraved/laser etched items. Attempted returns on non-refundable items will be sent back at the shipper's expense. EXCHANGES & STORE CREDIT Orders being exchanged or returned to store credit will not be charged a restocking fee. To ensure your exchange is handled properly, please contact us at 580-512-1263. Or, please go to the Contact Us page and fill out the form. FAILED BACKGROUND CHECK There will be a 30% restocking fee on all FFL background check required items returned because of failed background checks. CONTACT & RETURN ADDRESS If you have any other questions or concerns, please contact us. A2Z Gunworks LLC Contactus@a2zgunworks.com Call: 580-512-1263
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